How Wildfire Digital Uses ClientInvite to Onboard Clients Faster
With ClientInvite, Wildfire Digital turned a tedious, multi‑day task into an instant, one‑click experience, and their clients love it.
- Faster audits: From 72 hours down to under 2 hours
- Quicker onboarding: Admin access shared in minutes, not days
- 30% boost in NPS: Clients have outright complimented Wildfire Digital on the smooth user onboarding experience
- “If you’re an agency still using email threads and screenshots, you’re doing it wrong. ClientInvite pays for itself on day one.”
Background
Wildfire Digital is Dubai’s leading e-commerce marketing agency. Originally based in Australia, they've since expanded and have now worked with many seven figure brand all over the world.
Before using ClientInvite, their typical audit process meant sending clients confusing PDF instructions and lengthy Loom videos to share Facebook Business Manager assets, often dragging on for days and inevitably stalling campaign launches.
The Challenge
Slow asset access: Constantly chasing clients for access to their Facebook Business Manager.
Waste of time: It took longer to access a client's Facebook ad account than it did to create an audit.
Unfriendly user experience: Clients got frustrated, conversions stalled, and there were instances of lost revenue due to an unstructured onboarding process.
The Solution
By using ClientInvite to request access to their clients' Facebook Ad Account, Wildfire Digital can now offer:
Instant Audits: During the discovery call, they send a single access link to the Facebook assets they need.
This ensures access is shared right then and there, on the spot.
Clients click once and automatically grant access to their Facebook ad account in seconds.
No more back‑and‑forth emails instructing their client where to paste the Facebook Business Manager ID
Delightful Onboarding: Once the audit is complete and contracts are signed, an admin access link is used to request management permissions for the rest of the Facebook assets (Meta Pixel, Facebook and Instagram Page, Meta Catalog), all with zero manual setup.
Results at a Glance
Faster audits: From 72 hours down to under 2 hours.
Quicker onboarding: Admin access shared in minutes, not days
30% boost in NPS: Clients have outright complimented Wildfire Digital on the smooth user onboarding experience.
“ClientInvite was a game-changer for us. We went from waiting days for Facebook access to conducting our strategic in‑depth audits in under two hours. That's all thanks to being able to poke around in the ad accounts sooner.”
– Leo Roytman, Founder of Wildfire Digital
With ClientInvite, Wildfire Digital turned a tedious, multi‑day task into an instant, one‑click experience, and their clients love it.
“If you’re an agency still using email threads and screenshots, you’re doing it wrong. ClientInvite pays for itself on day one.”
– Leo Roytman, Founder of Wildfire Digital